"What is a Washlet?"
A Washlet is a toilet seat with warm water, bidet style washing. It is a replacement toilet seat, and can be installed on a new or existing toilet, the same as any regular toilet seat. A Washlet will typically have additional functions and features, depending on the model and price range.

"What is SanaGloss?"
SanaGloss is a toilet glazing that helps keep the toilet bowl clean for a lifetime. SanaGloss glazing seals the toilet bowl with an ionized barrier, creating a super smooth surface. This non-porous surface helps prevent particles from adhering to ceramic, while the catalyzed ion barrier actually repels particles away.

"What is the difference between a one-piece and a two-piece toilet?"
Two piece toilets have a separate tank and bowl, while one-piece designs have a single, integrated tank and bowl design. One-piece toilet designs are more popular for upscale residential installations.

"For the Neorest toilet, how long can I use the Washlet before running out of warm water?"
The Neorest uses an instantaneous water heater to provide endless warm water.

"How do I WINTERIZE my Neorest? We have it installed in our summer home."
Turn off the water supply and drain the Washlet. The siphon jet supply line is insulated, but a small amount of antifreeze may be added to the bowl to prevent freezing.

"If I buy the Neorest toilet, what happens if there is a power outage and I have no electricity?"
The Neorest has a MANUAL OVERRIDE flush.

"Can I turn off the Washlet functions on the Neorest toilet if I don't want to use it?"
Yes, there is a Washlet shut-off, located on the left hand side of the casing.

"Do I need special plumbing/wiring to use the Neorest?"
No, the water supply connection is standard 1/2 inch, and the unit plugs into a standard 120 Volt AC (GFCI (fused)) outlet.

"Can I install a Neorest on my existing plumbing?"
Yes, as long as you have a 12" Rough-in and your water supply is located approximately 11" off-center.

"Does the Neorest work with a 10" or 14" rough-in?"
No, not yet.

"What is the flushing performance like for the Neorest Cyclone Flushing System?"
The "Cyclone" Siphon Jet flush has the equivalent strength of Power Gravity. It is a 3-stage flush: 1st, a swirling (cyclone) rim wash (1.5L). 2nd, a powerful siphon jet sends the waste.