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- Eemax -
go to instant water heaters - go to Rheem tankless water heater compairson chart
"Why is there a 'no return' policy on three phase units?"
Special 3-phase heaters are models made-to-order. Therefore, these special three phase (most residences are not wired for three phase configurations)
are non returnable. If you order a 3-phase unit we will ask you to sign an acknowledgment form. The manufacture requires that this form be completed before
shipping any 'Three Phase' water heater.
"Why do I need to fill out an order acknowledgment form when purchasing one of these Eemax Three Phase tankless water heater?"
The manufacturer requires us
to include this form with our shipment request so that they will have verification
("proof") on-file that they manufactured and shipped the correct heater."
If you are ordering a 3-phase Eemax heater,
you will need to print and fill out the order acknowledgment form, and then fax or mail it to us. Eemax manufactures the 3-phase units
to order, therefore, these heaters are not returnable.