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Thank you for visiting PlumbingStore.com. We will always try our best to help you find what you need.
Since 1995 we have been the most trusted and well-known Internet mail-order plumbing supplier in the USA. Our goal is to provide you with excellent customer service as well as top quality products, delivered right to your door.
We pride ourselves in providing an outstanding level of customer service, that quite frankly is hard to come by these days. Our dedicated customer service team handles all of your phone calls, emails and orders. Our team members are committed to taking extra initiative to help our customers access the products they need. We value your trust and will never sell or give out your personal information to any other company. When placing an order on our site, you can be sure that your personal information is safe.
We believe it is our long standing track record of exceptional service and attention to our customers needs that has allowed us to survive the downfall of many online companies in the '90's and enable us to continue through the current economic state.
We want all of our customers to become repeat customers. It is our hope that from the first time you contact us to the next time you need plumbing related products, you will think of us.
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Customer Service Email Address: info@plumbingstore.com
Please do not send any e-mailed attachments as our software is intentionally set up to reject ALL attachments due to potential viruses.
PlumbingStore.com
994 East 20th St. Suite C
Chico, CA 95928
Customer Service Phone Number: 530-891-6143
Monday through Friday 8:30 a.m. to 7:30 p.m. Central Time
Plumbing questions or comments to our management?
If it is a technical plumbing question (codes, etc.) not directly related to a product that we
offer, then please visit Plbg.com. We, as well as plumbers from throughout the world, visit the site often and answer those types of questions. Plbg.com by far, is your best resource to find answers to plumbing-related questions.
If you have suggestions on how we can improve, have ideas for other products, wish to have
us distribute your plumbing related products, or have comments about our business,
or have a problem that our sales department isn't taking care of as fast as you feel that they should,
then please e-mail our management. Please do not send attachments with your e-mail because we do not look at attachments.
Please feel free to call us if you prefer at 530-891-6143.
Should our server (site) be down, or our e-mail bounces (less than 1/5th of 1% chance),
then please e-mail our management.
Our site is "up" over 99.8% of the time, but with those statistics it means that the site
is "down" a few hours per year due to various reasons in the world wide web, such as a broken communication line.
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"Thank you very much. I received the order today, and am VERY pleased....It's refreshing to find a company
out there that cares about their customers. I only wish my local companies around here were that courteous,
and customer oriented! Thank you for a GREAT experience!"
- Dennis Homan, Bellefonte, Pennsylvania 16823-6847
"I just wanted to say 'Thanks' for your service.
I am VERY impressed with your company, the ease of the web site, and the speed of the orders and shipping.
You have done a wonderful job and have certainly won a repeat customer.
I have already mentioned your web site to two of my friends in the construction business and to a fellow co-worker. It is not often you find a
straight-up, on the level company on the Internet. I'm happy I found your site. You just keep getting better and better.
Thanks again and I look forward to doing business with you in the future and passing your web address to my friends."
- Allen M., Perryton, Texas 79070-5106
"I just have to write you and let you know what a wonderful company you are and how wonderful your employees are. I can't believe the level of customer
service I received......You are doing a top notch job in every area of your business it seems....I will definitely bookmark your web page
and come back for all of my plumbing supplies....You are running a very fine business and I am highly impressed with your sensibilities towards customer service.
You also seem to be doing an excellent job of employing quality people....I will be your loyal customer and I will recommend you to anyone who will listen. Thanks again."
- Amy Tiller, Petaluma, California
"You guys are incredible....I am impressed with your service and will tell all of my friends about you."
- Gary Turley, Yukon, Oklahoma 73099-3273
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"...Really, really great on the customer service side. I've already told some friends to look for their
plumbing supply needs and check you out on the web!!!!"
- Henry (Hank) Fuchs, San Francisco, California 94127-1543
"It's hard to find a company that still cares for their customers. Keep up the good work."
- Allan Schultz, Fort Atkinson, Wisconsin 53538-1819
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The most convenient mail-order Plumbing Store.
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