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2nd Day Air Upgrade Pricing

You can reach us by phone at: 530-891-6143

In order for us to ship your order the same day via 2nd Day Air,
we must receive your order by 4:00 p.m. Eastern Time.

2nd Day Air is defined as 2-3 business days, excluding the date the order was processed.

Regretfully (unbelievable, but true) "2nd Day Air" shipments to Alaska and Hawaii may take longer than 2-3 working days to deliver because UPS, FedEx, and the U.S. Postal Service, do not guarantee a 2-3 day delivery to all locations in Alaska and Hawaii.

Important: If a product is shipping direct from the manufacturer or one of their access warehouses, there may be a delay in the shipping of the order. The 2-3 day delivery quote will not begin until the product actually ships. If this poses a problem, please note in the "Comments" section of the order form what your time constraints are.

The costs shown here (below) will be added to (in addition to) our regular shipping rates. - charges are per package -

Note: We ship from many different warehouses. If your order consists of more than one product and will be shipping from more than one warehouse, you will be assessed an upgrade for EACH shipment.

Also, when you select 2nd Day Air as your method of shipment, please understand our on-line ordering system will be unable to calculate the 2nd Day Air Upgrade or provide an order total when your order is submitted, as our system has no way of determining the weight of the products you are ordering. Our Shipping Department will calculate those charges when they fill your order. If you would like to know the upgrade charge for your order prior to ordering, please e-mail us. You may also request, in the "Comments" section of the order form, to be contacted with the upgrade totals prior to the processing/completion of the order.

Please be aware we will need your approval of your 2nd Day Air shipping charges (for shipments that do not fall in the first Upgrade category below) if they are more than half the cost of the products you are ordering OR if the 2nd Day Air shipping upgrade exceeds $100.00. In such cases, we will contact you for your approval before processing or shipping your order.

Note: Large items or odd-shaped items may have their weight calculated differently by UPS/FedEx (dimensional weight as defined by UPS/FedEx - volume in inches/194).

Example: a package 60" x 10" x 4" which has an "actual" weight of 2 lbs. could be calculated by UPS/FedEx to have a "dimensional weight" of 13 lbs. (60"x10"x4" / 194).

- The prices shown below are "on top of" (added to) our standard rates -

- Please note: Carriers charge in whole pounds, so if a shipment is over the upper end of a range, the next upgrade will apply -

- For example: A 2.0 pound package would be the first upgrade, but a 2.1 pound package would fall under the next range of 3-4 pounds -

For 2nd day rush - add these prices to our regular shipping charges when
Shipping to: California (CA)
Weight (lbs.) 0-2 3-4 5-6 7-12 13-18 19-23 24-29 30-35 36-43 44-50 51-60 61-70
$ 6 $ 8 $ 9 $11 $17 $21 $25 $29 $38 $43 $48 $53

For 2nd day rush - add these prices to our regular shipping charges when
Shipping to: Nevada (NV), Oregon (OR), Washington (WA - state)
(2nd Day Air to some islands in WA may take longer than 2-3 days)
Weight (lbs.) 0-2 3-4 5-6 7-12 13-18 19-23 24-29 30-35 36-43 44-50 51-60 61-70
$ 6 $ 8 $10 $12 $18 $23 $28 $33 $39 $44 $49 $54

For 2nd day rush - add these prices to our regular shipping charges when
Shipping to: Arizona (AZ), Colorado (CO), Idaho (ID), Utah (UT)
Weight (lbs.) 0-2 3-4 5-6 7-12 13-18 19-23 24-29 30-35 36-43 44-50 51-60 61-70
$8 $10 $12 $16 $21 $28 $32 $37 $48 $57 $60 $71

For 2nd day rush - add these prices to our regular shipping charges when
Shipping to: Kansas (KS), New Mexico (NM), Oklahoma (OK)
Weight (lbs.) 0-2 3-4 5-6 7-12 13-18 19-23 24-29 30-35 36-43 44-50 51-60 61-70
$9 $11 $13 $18 $23 $31 $35 $42 $54 $59 $68 $81

For 2nd day rush - add these prices to our regular shipping charges when
Shipping to: IL, IN, IA, LA, MI, MN, MS,
MT, MO, NE, ND, OH, SD, TX, WI, WY
Weight (lbs.) 0-2 3-4 5-6 7-12 13-18 19-23 24-29 30-35 36-43 44-50 51-60 61-70
$11 $14 $15 $22 $30 $42 $47 $56 $68 $78 $89 $99

For 2nd day rush - add these prices to our regular shipping charges when
Shipping to: AL, AR, CT, DE, DC, FL, GA, KY, ME, MD, MA,
NC, NH, NJ, NY, PA, RI, SC, TN, VT, VA, WV
Weight (lbs.) 0-2 3-4 5-6 7-12 13-18 19-23 24-29 30-35 36-43 44-50 51-60 61-70
$11 $15 $19 $27 $35 $50 $60 $71 $81 $92 $102 $112

For 2nd day rush - Shipping to Alaska and Hawaii and all orders over 70 lbs.
In most cases, we will charge the standard UPS/FedEx rate; however, we never charge less than our normal shipping percentages based on the cost of the product for these orders.

- Please note that during the holiday times (most notably November - December) UPS/FedEx,
and most other carriers, are extremely busy and may not be able to keep their on-time deliveries. -


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Most Frequently Asked Questions
go to our shipping faq's

even faster? "I'd like to get my products next day. Do you offer that?"
sorry but no In 1995-1997 we did offer next day air. We found that our customers' satisfaction rate was less than 95% with next day air. This is not an "acceptable" level for us. We desire a close to 100% satisfaction rate. Most delays are out of our hands due to shippers not delivering on time. The other problem was that people would order after our noon Pacific deadline and still expect it next day. Also, we found that next day shipping of plumbing products was generally for extreme emergencies, and if the customer was able to solve their problem earlier; then they would cancel after the product had shipped. We haven't offered next day air since 1998 and our current customer satisfaction rate is where we would like it to be. We offer second day air. But please understand that 2nd day air (to Federal Express and UPS) means; two (sometimes 3) working days and that means if you order it on Friday (before noon Pacific Standard Time) then it "should" arrive on Tuesday (but it could be as late as Wednesday).

guaranteed? "This is an emergency. If I order 2nd day air by noon Pacific Standard Time do you absolutely, positively, guarantee that I'll get it within two days?"
no We'd like to be able to guarantee that 100%, but that is impossible unless we delivered it ourselves. We can never guarantee that since once it leaves our hands, we are not there every step of the way. Our guestimate of a shipping company delivering a 2nd day package that we ship, and it arriving within two working days, is probably about 90% of the time; and 98% of the time it will arrive within three working days. It can be frustrating at times (for you and us) that a 2nd day parcel takes 3 or more days. It isn't our "fault" and yet we suffer in the eyes of our customers when a shipping company fails to deliver as promised. Federal Express and UPS, overall, does a fine job, but sometimes they are human. Should you place a 2nd day order and it arrives in more than 3 working days (excludes the date that you place the order and any delays due to holiday shipping schedules), we will deduct the above extra charges (if you are at home at the time that the delivery driver attempts to deliver your products). If this is a "real" emergency, then it is best if you order elsewhere; as we can only be responsible for the additional charges and not any incidental lost revenues, etc. for you. If the product(s) that you order are "in stock" (and your shipping information and credit card goes through), then we promise to ship your product(s) within 24 hours (of a working day). But we can never guarantee, 100%, that your product will arrive within 48 hours after that; and in no case will we be held responsible if your order is held up someplace.


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